Welcome to Cavalleria Toscana Store, where equestrian elegance meets modern style. These Terms and Conditions (“Terms”) govern your access to and use of our website (www.riderglam.com) and the purchase of our premium equestrian apparel. Please read these Terms carefully before placing an order.

1. Our Equestrian Community

Cavalleria Toscana Store caters to discerning riders and equestrian enthusiasts who value both performance and style in their riding apparel. Our collections are designed for women who demand the perfect blend of technical functionality and fashion-forward design.

2. Acceptance of Terms

By accessing our website and making a purchase, you acknowledge that:

  • You are at least 18 years old or using the site with parental/guardian supervision
  • You agree to be bound by these Terms and our Privacy Policy
  • All information you provide is accurate and complete

3. Rider’s Responsibilities

As a valued member of our equestrian community, you agree to:

  • Provide accurate account and payment information
  • Use the website only for lawful purposes
  • Not reproduce, duplicate, or resell our products without authorization
  • Not use our site to engage in any fraudulent activity
  • Comply with all applicable laws and regulations

4. Product Information & Equestrian Specifications

We take pride in crafting equestrian apparel that meets the highest standards:

  • Product Descriptions: We strive for accuracy in depicting colors, materials, and technical features, but slight variations may occur
  • Sizing: Refer to our detailed size charts for proper fit – essential for both comfort and performance in the saddle
  • Technical Features: Our products include specialized elements like knee grips, stretch panels, and moisture-wicking fabrics designed for equestrian use
  • Availability: High-demand items may sell quickly during competition seasons

5. Order Process & Payment Terms

Our ordering system is designed with the precision of dressage training:

  • Order Confirmation: You’ll receive an email confirmation once your order is placed
  • Payment Methods: We accept Visa, MasterCard, JCB, and PayPal
  • Pricing: All prices are in USD and exclude applicable taxes and duties
  • Order Changes: Contact us immediately at [email protected] if you need to modify an order – we’ll assist if processing hasn’t begun

6. Global Shipping & Delivery

We ship your equestrian essentials with the care of competition grooming:

  • Processing Time: 1-2 business days
  • Shipping Options:
    • Standard: $12.95 via DHL/FedEx (10-15 business days after dispatch)
    • Free: EMS for orders over $50 (15-25 business days after dispatch)
  • Destinations: Worldwide (excluding some remote areas and parts of Asia)
  • Customs: International customers are responsible for any duties/taxes

7. Returns & Exchanges

Our returns process is as smooth as a well-executed dressage test:

  • Eligibility: Unworn, unwashed items with tags within 15 days of delivery
  • Process: Email [email protected] to initiate returns
  • Non-Returnable: Final sale, personalized items, and intimate accessories
  • Refunds: Processed within 3-5 business days after inspection
  • International Returns: Customer pays return shipping; mark as “Returned Goods”

8. Intellectual Property

The Cavalleria Toscana brand and all website content are protected:

  • All designs, logos, and product imagery are our exclusive property
  • Unauthorized use of any content is strictly prohibited
  • You may not reproduce, modify, or create derivative works without written permission

9. Liability & Responsibility

While we strive for perfection in every stitch:

  • We’re not liable for incidental or consequential damages
  • Our total liability is limited to the purchase price of the product
  • We’re not responsible for delays beyond our control (customs, weather, etc.)
  • Proper care of equestrian apparel is the rider’s responsibility

10. Policy Updates

We may update these Terms occasionally. Continued use after changes constitutes acceptance. Significant changes will be communicated to our valued customers.

11. Contact Our Equestrian Support Team

For any questions about these Terms or your order, contact us with the attention you’d give your finest competition horse:

Email: [email protected]
Mail: 1857 Patterson Street, Houston, TX 77026 USA

Thank you for choosing Cavalleria Toscana Store – where every garment is designed with the rider in mind.