Privacy Policy

At RiderGlam, we approach your privacy with the same dedication to excellence that defines our Cavalleria Toscana show shirts and Pikeur competition jackets. Just as we carefully select premium fabrics for your equestrian wardrobe, we meticulously protect your personal information with championship-level security standards.

1. Information We Collect

To provide our discerning riders with seamless service, we collect:

• Personal Details: Name, contact information, and shipping address – essential for delivering your show-ready ensembles worldwide
• Payment Information: Processed securely through our PCI-DSS compliant systems (we never store full payment details, just as we recommend never storing treats in your show coat pockets)
• Equestrian Preferences: Riding discipline, size preferences, and product interests to curate your perfect fit
• Technical Data: IP address, browser type, and device information to optimize your browsing experience

2. How We Use Your Information

Your data helps us provide service worthy of the show ring:

• Process orders for your competition essentials with the precision of dressage movements
• Personalize recommendations like a trusted trainer selecting your perfect show outfit
• Enhance website functionality with the attention to detail of custom-tailored breeches
• Communicate order updates and equestrian offers (only with your consent)
• Protect against fraud with security measures as reliable as reinforced knee patches

3. Data Sharing & International Transfers

We treat your information with the discretion of a private stable:

• Service Partners: Only trusted providers involved in fulfilling your order (payment processors, shipping carriers)
• Legal Requirements: When necessary to comply with regulations or protect our rights
• Global Operations: As an international retailer, data may transit through our Houston headquarters or European partners

We never sell your information to third-party marketers.

4. Security Fit for Championship Standards

Our protections mirror the reliability of premium equestrian gear:

• Military-grade encryption securing data like a well-fitted saddle
• Regular security audits with the frequency of show season preparations
• PCI-DSS compliance meeting financial industry gold standards
• Limited employee access following strict need-to-know protocols

5. Your Rights as a Rider

You maintain control like a skilled horseman:

• Access: Request details of your personal data we hold
• Correction: Update inaccurate information as you would adjust your stirrups
• Deletion: Remove personal data when no longer needed (subject to legal requirements)
• Preferences: Manage marketing communications with the ease of changing show coat buttons
• Complaints: Lodge concerns with supervisory authorities

6. Cookies & Tracking Technologies

We use these digital aids as judiciously as show ring accessories:

• Essential Cookies: Keep your shopping cart intact like secure girth straps
• Analytics Cookies: Help us improve our website like video review improves riding form
• Marketing Cookies: Only with consent, to show relevant equestrian offers

Manage preferences through your browser settings or our cookie consent tool.

7. Policy Updates

We’ll notify you of significant changes with the clarity of a show announcer. Continued use of our services constitutes acceptance of updates.